In our article on the importance of Loss in Business, we discussed the importance of acknowledging and accepting loss when making important decisions.  Leoni Coetzee (Director of RainTree Business Coaching) and Kevin Britz (Leadership by Design) took the conversation further. Through a deep and honest coaching conversation, they unpacked Kaizen, the resistance that is experienced and how using the tool supports leaders to make difficult decisions and manage the loss that is part of this process.

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